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ICT20120 - Certificate II in Applied Digital Technologies (VDSS Delivery)

This course is designed to equip individuals with the essential skills and knowledge required to thrive in modern business environments. The course encompasses a wide range of units that focus on developing both soft skills and technical competencies.

  • 2 years part-time while at school (excluding school & public holidays) 1 day per week
BSBOPS201: 30 hours
  • Work effectively in business environments
BSBTEC202: 20 hours
  • Use digital technologies to communicate in a work environment
ITCITC215: 40 hours
  • Operate digital media technology packages
ITCITC213: 60 hours
  • Use computer operating systems and hardware
BSBSUS211: 20 hours
  • Participate in sustainable work practices
BSBTEC303: 20 hours
  • Create electronic presentations
BSBWHS211: 20 hours
  • Contribute to the health and safety of self and others
ICTICT214: 60 hours Operate application software packages BSBPEF202: 20 hours Plan and apply time management BSBCRT201: 30 hours Develop and apply thinking and problem-solving skills ICTICT216: 40 hours Design and create basic organisational documents BSBTEC201: 60 hours Use business software applications
  • IT Technician
  • Help Desk Officer
  • Customer Service Representative (ICT)
  • Client Support Officer (ICT)
  • User Support Specialist
  • Office Assistant

* Please note: the information on this page is subject to change in line with industry and regulatory requirements

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