BSB30120 Certificate III in Business

Our Certificate III in Business is a valuable qualification that prepares you for administrative and office support roles. It covers essential topics like communication, customer service, record-keeping, document production and office technology.

Units of Study

Core Units:

BSBCRT331- Apply critical thinking skills in a team environment
BSBPEF201- Support personal wellbeing in the workplace
BSBSUS211- Participate in sustainable work practices
BSBTWK301- Use inclusive work practices
BSBWHS311- Assist with maintaining workplace safety
BSBXCM301- Engage in workplace communication

Elective Units:

BSBPEF301- Organise personal work priorities
BSBXTW301- Work in a team
BSBWRT311- Write simple documents
BSBOPS304- Deliver and monitor a service to customers
BSBINS303- Use knowledge management systems
BSBTEC404- Use digital technologies to collaborate in a work environment
BSBTEC302- Design and produce spreadsheets

Course Length

This program runs for 52 weeks / 12 months.

Course Cost

Please refer to our Fees and Funding page.

Career Pathways

The Certificate III in Business gives possible career outcomes of:

Administrative assistant
Receptionist
Customer service representative
Office assistant
Administrator

Mode of Delivery

This qualification is delivered through a registered Traineeship. Delivered through a blended approach, you’ll complete your face to face learning in block training for 2 weeks each school holidays at our Deer Park campus.
Students have access to our online Learning Management System to access training and theory assessment content.
Assessments are completed with a combination of written questions and practical tasks as well as in person observations at your workplace by a trainer and assessor.

Course Entry Requirements

An Australian Citizen or Permanent Resident
Students are required to pass the ACSF LLN test at the required level in reading, writing and numeracy
Have suitable language, literacy and numeracy skills to read and comprehend learning materials and perform assessment tasks.
Students are required to successfully complete a Pre-Training Review to establish suitability and appropriateness for the program.
Have sound computer skills to navigate simple software to complete assessment activities with AGA online learning management system.
Have access to a laptop or computer to bring to training sessions.
Students under the age of 17 require documented permission from Secondary School administration.

Certifications

Students obtaining a ‘Competent’ result for all units studied will be issued a ‘Certificate’ – BSB30120 Certificate III in Business by AGA.
Should a student not complete the full qualification, a ‘Statement of Attainment’ will be issued for the units which the student is deemed ‘Competent’.

Delivery Location

Deer Park

Licensing and Regulatory Information

NIL

* Please note: the information on this page is subject to change in line with industry and regulatory requirements