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BSB30120 Certificate III in Business

Our Certificate III in Business is a valuable qualification that prepares you for administrative and office support roles. It covers essential topics like communication, customer service, record-keeping, document production and office technology. Please note: the information on this page is subject to change in line with industry and regulatory requirements.

Core Units:
  • BSBCRT331- Apply critical thinking skills in a team environment
  • BSBPEF201- Support personal wellbeing in the workplace
  • BSBSUS211- Participate in sustainable work practices
  • BSBTWK301- Use inclusive work practices
  • BSBWHS311- Assist with maintaining workplace safety
  • BSBXCM301- Engage in workplace communication
Elective Units:
  • BSBPEF301- Organise personal work priorities
  • BSBXTW301- Work in a team
  • BSBWRT311- Write simple documents
  • BSBOPS304- Deliver and monitor a service to customers
  • BSBINS303- Use knowledge management systems
  • BSBTEC404- Use digital technologies to collaborate in a work environment
  • BSBTEC302- Design and produce spreadsheets
This program runs for 52 weeks / 12 months.
Please refer to our Fees and Funding page.
The Certificate III in Business gives possible career outcomes of:
  • Administrative assistant
  • Receptionist
  • Customer service representative
  • Office assistant
  • Administrator
  • This qualification is delivered through a registered Traineeship. Delivered through a blended approach, you’ll complete your face to face learning in block training for 2 weeks each school holidays at our Deer Park campus.
  • Students have access to our online Learning Management System to access training and theory assessment content.
  • Assessments are completed with a combination of written questions and practical tasks as well as in person observations at your workplace by a trainer and assessor.
 
  • An Australian Citizen or Permanent Resident
  • Students are required to pass the ACSF LLN test at the required level in reading, writing and numeracy
  • Have suitable language, literacy and numeracy skills to read and comprehend learning materials and perform assessment tasks.
  • Students are required to successfully complete a Pre-Training Review to establish suitability and appropriateness for the program.
  • Have sound computer skills to navigate simple software to complete assessment activities with AGA online learning management system.
  •  Have access to a laptop or computer to bring to training sessions.
  • Students under the age of 17 require documented permission from Secondary School administration.
  • Students obtaining a ‘Competent’ result for all units studied will be issued a ‘Certificate’ – BSB30120 Certificate III in Business by AGA.
  • Should a student not complete the full qualification, a ‘Statement of Attainment’ will be issued for the units which the student is deemed ‘Competent’.
  • Deer Park
NIL

* Please note: the information on this page is subject to change in line with industry and regulatory requirements

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