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CHC22015 - Certificate II in Community Services

This qualification may be used as a pathway for workforce entry as community services workers who provide a first point of contact and assist individuals in meeting their immediate needs. At this level, work takes place under direct, regular supervision within clearly defined guidelines.

Students obtaining a competent result for all units studied will be issued a qualification. Should a student not complete the full qualification, a statement of attainment will be issued for the units which the student is deemed competent.


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Nominal Hours: 370
  • Two years part-time (one day per week) while at school, excluding school and public holidays
HLTWHS001: 20 hours
  • Participate in workplace health and safety
CHCDIV001: 40 hours
  • Work with diverse people
BSBCMM211: 40 hours
  • Apply communication skills
CHCCOM005: 30 hours
  • Communicate and work in health or community services
BSBPEF201: 50 hours
  • Support personal wellbeing in the workplace
BSBWOR202: 20 hours
  • Organise and complete daily work activities
CHCCDE003: 65 hours
  • Work within a community development framework
CHCCOM001: 35 hours
  • Provide first point of contact
BSBTEC202: 20 hours
  • Use digital technologies to communicate in a work environment
HLTINF006: 35 hours
  • Apply basic principles and practices of infection prevention and control
BSBOPS101: 15 hours
  • Use business resources
  • Aged Care
  • Disability Support
  • Early Childhood Education and Care
You could also progress to further VET studies into a Certificate IV or Diploma level courses, or go into higher education.

* Please note: the information on this page is subject to change in line with industry and regulatory requirements

CHC22015 - Certificate II in Community Services

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